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Posted by : Ravenlynn Buscaylet-Gascoigne Saturday, April 02, 2011

For some reason this past week, perms on "prim" items are starting to revert.
They are correct when you purchase the items (mod/copy)
How ever when you put them on. The revert to just transfer, and will not allow you to mod them.

I have contacted SL and this is what they told me in a nutshell

"Our records show that your Second Life account has a Basic (free) membership. Basic members have many Support options open to them (you can file cases about most account issues, billing issues, marketplace issues, and some technical issues), but it seems like your issue in this case is not one that is supported for Basic members."

So yeah basically since I don't pay them for an account, the problem, isn't going to be looked into.

So if you have this problem, with one of your purchases.

- Make a folder with your name-perm issues
-include transaction information
-send me only the prim parts that are not working for you
-i will send a fixed version asap

Again guys please be patient,I don't know how long this bug is going to last,but I am more then happy to work with you, just be kind patient and polite :))

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